Privacy Policy
Last updated: October 17, 2026
This Privacy Policy describes how hessence collects, uses, shares and protects personal information when you use our Shopify-powered online store, purchase Myo + D-Chiro Inositol 40:1, contact support or interact with our services.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, the services we use or legal requirements. Updates will be posted on this page, with the latest date above.
How We Collect and Use Your Personal Information
Information varies depending on the services you choose and your interactions with us. We process information to manage purchases, provide customer service, operate the store, prevent fraud, meet legal obligations and improve the customer experience.
What Personal Information We Collect
Information You Provide Directly
- Contact information, such as your name, email address, telephone number and delivery address.
- Order information, including selected items, order number, delivery details and payment confirmations. Payment card details are handled by the available payment providers.
- Account information, preferences and communications with our support team.
- Any optional comments, reviews or other information you choose to submit.
Information Collected Automatically
When you use the store, Shopify and other configured services may collect technical and usage information, such as your device, IP address, browser, pages viewed, cart interactions and referring links. Cookies and similar technologies may be used.
Information From Service Providers
We may receive information from Shopify, payment processors, shipping and tracking partners, customer support platforms, fraud-prevention providers and analytics or advertising services where used.
How We Use Information
- To process and deliver orders and handle returns, exchanges and refunds.
- To communicate about purchases, shipping, tracking or customer service requests.
- To improve website performance, security and shopping experience.
- To send promotional communications if and where permitted, subject to available opt-out choices.
- To comply with legal duties, resolve disputes and prevent fraud.
Cookies and Online Advertising
Our store and service providers may use essential and optional cookies, pixels and similar technologies for store functionality, analytics and marketing. You may be able to manage cookies through your browser or relevant on-site privacy tools.
Sharing Your Information
We may share necessary information with Shopify, payment processing partners, delivery and fulfillment providers, support providers, analytics and advertising partners where configured, professional advisers and competent authorities when required by law. The purposes for any sharing depend on the service provided and your choices.
Third-Party Links
If you follow links to third-party services, those services control their own privacy practices. Review their policies before giving them information.
Children's Privacy
The store is not intended for children. If you believe a child has provided us with personal information, contact us so we can review the request.
Security and Retention
We use reasonable security precautions and rely on service providers that offer security measures appropriate to their services. No online system is completely secure. We retain information as reasonably needed for orders, support, legal obligations, bookkeeping, fraud prevention and disputes.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, transfer or restrict use of personal information, withdraw consent, and opt out of certain marketing or targeted advertising. To make a request, email us. We may need to verify your identity.
International Processing
Because we serve customers in multiple countries and use service providers, personal information may be processed outside your country of residence. Applicable safeguards and requirements may differ by location.
Contact
Email: info@myhessence.com
Phone: 1-307-213-8882
For advertising privacy choices, you may also visit our Your Privacy Choices page.