Terms of Service

Last updated: October 17, 2026

Terms of Use and Conditions of Sale

These terms apply to your access to the hessence online store and any order you place through it. Please read them along with the Privacy, Shipping and Refund policies. Your use of this website is subject to applicable law and mandatory consumer rights.

1. Website Use

You must have the legal capacity to place orders in your jurisdiction. You agree to give accurate information when ordering and to use the website lawfully and without interfering with its security or operation.

2. Privacy and Security

Our Privacy Policy explains how personal information is processed in connection with website visits, orders, accounts, marketing and support. The store uses Shopify and may use other payment, delivery and customer service providers.

3. Intellectual Property and User Conduct

All hessence branding, original text, images and other store materials are owned by their respective rights holders. You may not copy or exploit them commercially without permission. You may not attempt unauthorized access, distribute malicious code, collect personal data without authorization or misuse the website.

4. Products for Personal Use

Unless expressly agreed otherwise, items purchased from the website are for personal use, not unauthorized resale or distribution. We may limit orders that appear to be placed for unapproved commercial resale.

5. Product Information; No Medical Advice

hessence sells Myo + D-Chiro Inositol 40:1 dietary supplement capsules. Our current product label identifies 2,000 mg Myo-Inositol and 50 mg D-Chiro Inositol per four-capsule serving, with 120 vegetarian capsules per bottle. Always read the actual label supplied with your order.

Information on this site is general product and wellness information, not personal medical advice. Results vary, and the product is not intended to diagnose, treat, cure or prevent any disease. Consult an appropriate health professional if you have questions about using supplements.

6. Website and Product Information

We try to keep descriptions, stock, images, prices, promotions, shipping information and other details accurate. Occasional errors or changes may occur, and we may correct them, subject to any rights you have under applicable law.

7. Price Changes and Availability

Prices and promotions may change without notice. The price, available currency, applicable taxes, shipping fees, and discounts for a particular purchase are presented before order confirmation. Product quantities and availability are subject to fulfillment.

8. Payment

By placing an order, you confirm that you are authorized to use the payment method provided. Payments are handled through the methods available at checkout, and payment providers may apply their own procedures or fees.

9. Order Acceptance and Changes

An automatic order email confirms we received your request; we may still need to verify payment or availability before fulfilling it. We may cancel an order in cases such as payment failure, confirmed stock shortage, fraud concerns, or material pricing errors, with an appropriate refund of any amount already collected for the canceled order.

Contact us promptly if you need to change or cancel an order. We cannot guarantee a change after fulfillment begins.

10. Shipping and Delivery

See our Shipping Policy for processing, available shipping options, tracking and delivery concerns. A carrier tracking update is useful evidence of delivery but does not take away your rights if a shipment is missing or damaged.

11. 60-Day Returns and Refunds

Our Refund Policy describes the 60-day return-request window, conditions for eligible unused and unopened products, exceptions for damaged or incorrect items, and refund processing. Any statutory rights continue to apply.

12. Third-Party Services and Social Media

We may link to independent platforms or use service providers for payments, tracking, analytics and fulfillment. Those third parties may have their own policies. Opinions posted by social media users are their own and do not necessarily represent hessence.

13. Website Availability and Warranties

We make reasonable efforts to operate the website reliably but cannot guarantee uninterrupted access. To the extent lawful, the website is made available without guarantees beyond those expressly offered and any guarantees imposed by law.

14. Liability and Your Legal Rights

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer rights. Otherwise, any limits on liability apply only to the extent permitted in the customer's jurisdiction.

15. Disputes and Governing Rights

Please contact our support team first if something goes wrong with an order. You keep any rights to pursue remedies in a court, consumer-protection process or other forum that applicable law provides.

16. Updates to These Terms

We may update these terms to reflect changes to the website or our operations. Revised terms will be posted here with the current update date.

Contact

Email: info@myhessence.com
Phone: 1-307-213-8882